What your Engineers need to know, when they need to know it.
The SOLID Mobile App lets you manage and dispatch on-site customer
installations & Support Technicians, track hardware and more.
The SOLID Mobile App is fully integrated with the SOLID Business Automation Platform, ensuring end-to-end process automation.
The SOLID Mobile App contains everything you need to effectively manage your on-site staff/contractors from a central location. Whilst your on-site staff enjoy the convenience of our easy-to-use app, administration staff are able to view reports, keep track of engineer locations and hardware.
App Access is Controlled Centrally
Who has access to the SOLID Mobile App is controlled centrally via the SOLID Business Automation Platform.
This ensures that only contracted or employed engineers have access to job and customer information.
Easily create teams of engineers, and assign specific capabilities to those engineers.
Instantly Generate Job Reports
No paperwork for engineers to complete: This means there are no delays in reporting and fewer mistakes are made.
Job photographs and the customer’s signature are automatically attached to the job report, along with all the job and hardware details.
Completed jobs are automatically invoiced.
Attach Photos to Jobs
- Easily add site and hardware photos to job as proof of work completed/installed
- Photos are automatically uploaded to server and attached to job
- Photos are included in automated job report
- Capture photos from all devices
- Once the job has started, technicians can work offline (basements etc)
Enjoy a powerful, easy-to-use solution for:
“As the name states – SOLID is solid. Very stable, well thought through structure. Committed owners and staff. Easy to use. Expansion capabilities are huge, automation and workflows are working well. Overall the best in the industry.”
“There is no better Customer Management System available out there, SOLID ACCOMMODATES any CUSTOMISATION that any ISP could possibly require and is a stable and dependable platform. This is the first system I have seen in my experience that has only ever been unavailable due to network or hardware failures, none ever caused by the software itself being unstable.”
“It is easy to work with software that has combined our operational functions into one platform. It’s user-friendly and adjusted to the business needs.”