SOLID Help

Get Online SOLID Videos, How-To Guides and Tutorials with Our Dedicated Self-Help and Knowledge Base Resource

SOLID Help is here to, well… help. To do this we’ve created an amazing database of articles and animated videos with topics ranging from understanding financial documents to detailed, step-by-step instructions on how to build a product.

All with the goal of making sure you, our customers, have no obstacles to achieving your goals.

Our goal is to ‘Automate the Admin’ and make our customers’ lives easier by removing repetitive time-consuming and error-prone tasks by automating them with our business automation platform – SOLID.

Knowing how to use the platform and having an easy-to-use knowledge base that’s full of great content and loads of detailed how-to guides, is part of that.

Here's what you get with SOLID Help

Easy to Use

Everything you need is right there on the homepage. From ‘quick start’ videos, to role-specific articles, to our most commonly asked questions

Videos

Animation is our friend and we love applying these tools to make our customers’ lives better (and our Help content even easier to understand).

Great Search

Need something specific? Just ask. Type in your query and if we’ve written about it, you’ll know the answer

Great Content

Built with a 100% focus on our customers’ needs, SOLID Help is designed… Well… to be helpful. So we’re continuing to add great content to the site – just check out our monthly ‘Round Up’ emails to see what’s new.

Feedback Opportunities

If there’s a particular article you’d like to see – just let us know. You can also let us know if a particular article was helpful or not by clicking the button at the bottom of the screen

Easily Accessible

Just click the ‘Help’ button from within your workspace – that’s it. One click. Easy huh?

How to Access SOLID Help

Open your favourite Internet browser and Login to your SOLID workspace. Click the Help button in the top right-hand corner – and there you go.

How to Access SOLID Help
SOLID Help Supports You, Your Business, and Productivity

Improving effectiveness

Increasing employee effectiveness through enabling the self-help process

Training and Onboarding

Improving the onboarding process by providing detailed documents useful for training

Saving Time

Saving time and improving productivity as information is easy to find and at your fingertips

Super Satisfaction

Your employees have everything they need and the opportunity to give feedback and ask for more