Access Control

Giving you Improved Business Data Controls

Data Security and Accountability – Built in

You decide who can access and edit what by defining roles and associating varied access rights to those roles. SOLID then records every change to system and customer data to create a full audit history, building integrated accountability.

Access Control - added layers for data security

Define Roles & Responsibilities

Create access groups where users are only able to see and action parts of the system relevant to their role or authority level.

Layered Security

Data security mechanisms are built in layers from customer data encryption to firewall and network access controls.

Fully Auditable

All changes to system and customer data are recorded and stored to create a full data audit history.

SOLID Access control | easy to use admin interface

Easy to Manage

Quickly and easily create, terminate, suspend or reactivate users either individually or in bulk.

Users’ access rights are based on their roles or authority levels, and can easily be granted, denied or altered at any time.

Every action is recorded as part of your full audit history.

Each user’s account is highly detailed and includes:

  • Contact details
  • Ticket centre setting
  • SOLID access history
  • Customer management profiles
  • Module, Group and Meter access levels

See exactly who has what type of access and edit rights to maintain a high standard of data security and accountability.

Security is Built in

SOLID’s application security has been built in layers to ensure a great user experience coupled with data security.

Access control mechanisms and a fully auditable change log means that your data remains under your control at all times.

  • All sensitive data within your database is encrypted with a unique encryption key
  • Local and domain authentication uses LDAP and Active Directory
  • Password policies are configurable according to your own requirements
  • Definable security alerts notify specified parties via email
  • All browser sessions are http secured
  • Access is highly regulated by IP address, module access, sessions and account rights
  • SOLID utilises OWASP based java filters
  • Automatic access tracking builds a complete security audit trail
SOLID Access control | Application security layers

Complete Audit History and Reporting

SOLID records every change to application settings and customer data to create a full audit history.

You are also able to view an individual user’s account, login and access history. All access logs and audits are easy to find and view.
Having such a detailed report of all activity within your key business operational platform promotes accountability and ensures you have full control over your data.

Complete audit trail